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Frequently Asked Questions
1. What is the production capacity and scale?
We have been operating since 2012 with a dedicated team of over 1000 professionals. Our reach extends globally, serving markets in Western Europe, South America, North America, and Asia.
2. How do you ensure product quality?
Quality is guaranteed through a rigorous process: we always provide a pre-production sample before mass production and conduct a final inspection before every shipment.
3. What other products are available in your catalog?
In addition to scar repair gels, we offer a range of medical supplies including veterinary syringes, blood bags, sutures, self-adhesive bandages, and ultrasound probe covers.
4. What are your accepted delivery and payment terms?
We support various delivery terms including FOB, CFR, CIF, DDP, and Express Delivery. Payments can be made via T/T, L/C, Credit Card, PayPal, and Western Union in USD, EUR, HKD, or CNY.
5. Which languages does your support team speak?
To facilitate smooth international cooperation, our team is fluent in English, Chinese, Spanish, Portuguese, Russian, and Korean.
6. What is the core expertise of the manufacturer?
Founded in 1988, the manufacturing group focuses on the professional development of medical devices and pharmaceuticals, ensuring high-standard healthcare solutions.
WER Medical
