Q: Can you provide free samples and how long?
A: Yes, we can offer some free samples while the freight cost shall be paid by buyer. Samples can be delivered within 3 days if we have ready stock.
Q: Can you offer OEM services?
A: Yes, we can provide OEM services and print your logo on products or packages. The additional cost depends on your order quantity.
Q: What is the typical lead time for orders?
A: For regularly produced items, it is usually 20 days. For OEM products involving new packaging or molds, it typically takes 30-45 days.
Q: What are the accepted payment terms?
A: We currently accept TT (Telegraphic Transfer) and Western Union.
Q: How do you ensure product quality?
A: We perform 100% inspection during production, followed by random inspections before packing. Pre-production samples can also be provided for approval.
Q: Do you have after-sales services?
A: Yes, we promise free replacement for any manufacturing defects. We are fully responsible for our products within their valid shelf life.
WER Medical
