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Frequently Asked Questions
Can I have a sample for our testing?
Yes, normal samples with natural packaging are free of charge, but you need to afford the freight cost. Freight cost varies based on location and shipment method.
What is the sample ready time?
Usually 3-5 days, as they are produced against specific demands to guarantee freshness and quality.
What about the payment methods?
We accept T/T, Paypal, Western Union, bank transfer, and Alipay.
What is your delivery time?
For small quantities, we have stock and can ship within 10 days. For large quantities (more than 5000pcs), it normally takes 20-30 days depending on the total order size.
Can I print our logo on the package?
Yes, we provide custom printing services. The price will depend on your order quantity and specific design requirements.
Do you have certificates for your products?
Yes, we have CE and ISO certifications. Some specific products also hold SGS certificates.